Customer Account Specialist

BluePrint Engines is looking for a motivated, customer-focused Customer Account Specialist to join our team. If you enjoy building relationships, solving problems, and helping customers succeed, this role is a great fit.
Job Description

• Develop and maintain meaningful, lasting relationships with assigned customers.
• Serve as their primary point of contact and internal advocate.

• Understand customer goals and identify opportunities to support them.

• Monitor satisfaction and address concerns quickly and professionally.
• Partner with internal teams to ensure we consistently exceed expectations.

• Share client feedback to help improve our products and processes.
• Prepare regular account updates and performance reports.

Employee Requirements

• Experience in Account Management or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• A results-driven mindset with a focus on customer satisfaction.
• A self-starting attitude and willingness to take initiative.
• Prepare customer reports and analyze data.

Work Environment – BluePrint Engines offers a clean, friendly, fast-paced office environment with a family-oriented culture.
Position Details
Schedule: Full-time, Monday–Friday, 8:00 AM–5:00 PM CST
Compensation: $16.00–$20.00 per hour, based on experience
Benefits

• Medical, dental, vision, and life insurance
• 401(k)
• Vacation and personal days
• 8 paid holidays
• Flex-cafeteria plans
• Employee discounts
• A collaborative, welcoming work environment

If you’re passionate about helping customers succeed and want to be part of a team that values your ideas, energy, and dedication, we’d love to hear from you. Apply today and help us continue delivering exceptional value to our Customers.
BluePrint Engines is proud to be an equal opportunity employer.